Privacy Policy

This Privacy Policy describes how Paws & Dwellings collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services. When you register an account or submit an inquiry about pet-friendly rental properties, we collect personal details such as your name, email address, phone number, and residential preferences. We also gather information about the pets you have or plan to have, including their type, breed, and size.

When you browse our website, we automatically collect usage data such as the pages you visit, the time spent on each page, your device type, and your IP address. This information helps us understand how visitors interact with our site and identify areas for improvement. We also use cookies and similar tracking technologies to enhance your browsing experience and remember your preferences.

How We Use Your Information

We use the information we collect to provide our services and respond to your inquiries about pet-friendly rental properties in East Coast, Siglap, and other areas. Your data helps us match you with suitable properties that accommodate your pets and lifestyle needs. We also use your information to send you property listings, updates, and promotional content related to our services, subject to your communication preferences.

Additionally, we analyze usage data to improve our website functionality, enhance user experience, and develop new features. We may use your information to communicate with you about policy updates, service changes, or important announcements. All processing is done in compliance with applicable data protection regulations and only for the purposes outlined in this policy.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to update inaccurate information. If you wish to opt out of receiving promotional communications, you can adjust your preferences in your account settings or contact us directly.

You also have the right to restrict how we use your data and the right to data portability, meaning you can request your information in a structured, commonly used format. We respect your privacy choices and will not use your data for purposes you have not consented to. If you have concerns about how we handle your information, you have the right to lodge a complaint with the relevant data protection authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device that help us remember your preferences, such as your search filters for pet-friendly properties. These technologies allow us to provide personalized content and improve our services based on your behavior and interests.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period. Analytics cookies help us understand user behavior and website performance. You can control cookie settings through your browser preferences, though disabling certain cookies may limit your ability to use some features of our website.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses industry-standard encryption technology to secure data transmitted between your device and our servers. We maintain strict access controls and regularly update our security systems to defend against potential threats and vulnerabilities.

Our staff members are trained on data protection best practices and confidentiality obligations. However, no security system is completely impenetrable, and we cannot guarantee absolute security. We encourage you to use strong passwords and take precautions to protect your account information. If you believe your data has been compromised, please contact us immediately.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information with property managers, landlords, and real estate professionals only when necessary to process your rental inquiries and with your explicit consent. These partners are bound by confidentiality agreements and must handle your data according to applicable privacy laws.

We may also disclose your information if required by law, court order, or government request. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes and give you the opportunity to opt out if applicable.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will take immediate steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to us should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date and posting the revised policy on our website. Your continued use of our services following such changes constitutes your acceptance of the updated Privacy Policy.